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Refund and Returns Policy

Last updated: 17 October 2026

bldMAN products are health supplements and personal care items. For hygiene and safety, we can't take back products that have been opened or used, or whose seal is broken.

When we replace or refund

  • The product arrives damaged or leaking.
  • You received the wrong product or pack size.
  • An item is missing from your order.
  • The product is past its expiry date when it arrives.

How to raise a claim

  1. Contact us within 48 hours of delivery: call or WhatsApp +91 87803 37822, or email info@bldman.in.
  2. Share your order number and clear photos of the product, its label and the outer box. An unboxing video helps us settle the claim faster.
  3. Keep the product and packaging until we close your claim.

What happens next

We review claims within 2 business days. If the claim is approved, we send a free replacement. If you prefer a refund, or the product is out of stock, we refund you instead. If we need the item back, we arrange the pickup at our cost.

Refund timelines

  • Prepaid orders: refunded to the original payment method within 5–7 business days of approval. Your bank may take a few more days to show it.
  • Cash on delivery orders: refunded by bank transfer or UPI within 5–7 business days after you share your details.

For approved claims, we refund the full amount you paid, including shipping.

What isn't covered

  • Opened or used products returned because you changed your mind.
  • Claims raised more than 48 hours after delivery.
  • Damage caused by misuse or incorrect storage.

Cancellations

To cancel an order, see our Cancellation Policy.